Customer Testimonials

Service advisors were awesome being attentive to my needs. Thanks

The process was great!!! Mark Davis was fantastic!!!!

Took my 2019 truck in for a check engine light and was told i needed a new turbo for $6400 along with over $6000 in other services. I decided to get a second opinion from the guys at c and c diesel. Turns out i only needed a turbo actuator that cost only $1400. You guys are either incompetent or crooks

Great service. On time and reasonable.

I had a wonderful experience buying my new car here, all thanks to Ed Fisher. I expected the usual high-pressure sales pitch, but instead, he was patient, honest, and hyper-efficient. He got me into my new vehicle smoothly and quickly without any hidden hassles or wasted time. Highly recommend asking for Ed if you are shopping for a car! 10/10 service!

Great experience all around! Tyree and Juan were very patient and explained everything very well to us. Only had the jeep a couple of days. So far so good.

Good service for a recall. Couldn't reset the low washer fluid light.

Juan is amazing and super helpful! They have the best service I’ve experienced in a dealership highly recommend them!

Leroy was a pleasure to work with and got me into the truck that I wanted. He was able to make the whole process very easy and enjoyable. I could have bought local but trusted him and will refer anyone his way.

Great experience with Mark in sales. He was honest, straightforward, and went out of his way to make sure I was taken care of. The only reason they didn't get five stars is that I caught errors in the finance paperwork. They were corrected before the purchase was completed. Updated. I gave a 500 hold deposit that wasn't run, then sent a priority mail with a new check after a mishap which was deposited. Even after it was paid, I still haven't received my title. Don't buy form them unless you live locally to deal with the ... Read More

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Google - Oct 14, 2026

Great experience with Mark in sales. He was honest, straightforward, and went out of his way to make sure I was taken care of. The only reason they didn't get five stars is that I caught errors in the finance paperwork. They were corrected before the purchase was completed. Updated. I gave a 500 hold deposit that wasn't run, then sent a priority mail with a new check after a mishap which was deposited. Even after it was paid, I still haven't received my title. Don't buy form them unless you live locally to deal with the finance department.

This was hands down the greatest car buying experience ever! Thanks Leroy Davis! You’re the best at what he does in the industry!

The service department was ready when I got there to check my vehicle in. We went through what I wanted and I headed to the waiting area. Soon TJ, my service advisor came back and let me know about the text I received about my 48K service recommendations. He went through each one and we agreed on what I wanted completed this trip. We finished the authorization on the app and the tech was hard at work. When everything was all done everything was explained again and I paid and was on my way. TJ made the entire experience easy ... Read More

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Google - Oct 9, 2026

The service department was ready when I got there to check my vehicle in. We went through what I wanted and I headed to the waiting area. Soon TJ, my service advisor came back and let me know about the text I received about my 48K service recommendations. He went through each one and we agreed on what I wanted completed this trip. We finished the authorization on the app and the tech was hard at work. When everything was all done everything was explained again and I paid and was on my way. TJ made the entire experience easy and stress free. My truck is ready for the next few thousand miles and when it is time I'll be seeing Woodhouse and TJ again.

Excellent service as always!

The agent did a very good job finding the vehicle, but then after specifically being told to provide me an itemized list of costs associated with and a 100% out the door price, lied to me and used deceptive practices. Will not get my business again.

Me and my fiancé went in with the intention of just looking for a second car. Our salesman was a gentleman named Tyree. He was very personable and very helpful in helping us find the right vehicle for us. We ultimately ended up finding a car to take home with us and it was the absolute perfect fit for us! We had such a great experience with not only the dealership but the staff as well!

I will just say one good things about this place and it's the service advisor I had, he actually tried to communicate with me and help me the best he could but this is not on him. I brought my 2019 Jeep Cherokee Trailhawk to Woodhouse Bellevue Jeep to address the active federal safety recall (40D) for the Power Transfer Unit (PTU). Their own technician correctly diagnosed the exact problem outlined in the recall—explicitly documenting on my invoice that the internal gears are grinding and making noise. Despite their own mechanic confirming the catastrophic internal failure, the service department ... Read More

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Google - Oct 4, 2026

I will just say one good things about this place and it's the service advisor I had, he actually tried to communicate with me and help me the best he could but this is not on him. I brought my 2019 Jeep Cherokee Trailhawk to Woodhouse Bellevue Jeep to address the active federal safety recall (40D) for the Power Transfer Unit (PTU). Their own technician correctly diagnosed the exact problem outlined in the recall—explicitly documenting on my invoice that the internal gears are grinding and making noise. Despite their own mechanic confirming the catastrophic internal failure, the service department and Jeep Corporate completely refused to honor the safety recall. ​Instead of fixing a known, dangerous manufacturer defect, Woodhouse charged me a $190 diagnostic fee just to hand me my keys back and tell me I would have to pay thousands out of pocket to replace it myself. If you have an active safety recall, do not expect this service department to advocate for you. They will take your diagnostic money and leave you with an unsafe vehicle.

Bob was awesome

I purchased a 2019 ram from Bob at the Bellevue ram location. I related, well to Bob. He grew up and currently lives in the same area. I did as a child it made it felt like I was buying a vehicle from an old family friend. It was a wonderful experience. I hate dealerships by far, and I was cringing walking in that door but I was literally in there. And out in less than an hour and a half with my new to me, truck Dustin, the sales manager couldn't have been any better. I got there right ... Read More

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Google - Sep 29, 2026

I purchased a 2019 ram from Bob at the Bellevue ram location. I related, well to Bob. He grew up and currently lives in the same area. I did as a child it made it felt like I was buying a vehicle from an old family friend. It was a wonderful experience. I hate dealerships by far, and I was cringing walking in that door but I was literally in there. And out in less than an hour and a half with my new to me, truck Dustin, the sales manager couldn't have been any better. I got there right at open. Bob wasn't there yet for the day. Dustin the sales manager handed me the keys and told me, go drive it. Which it really surprised me? Because normally sales managers set back in their little cubicles and don't care about what happens to customers, but punching the numbers on the paper and approving sales. Tell me if you like it he said . We'll get things started right away as soon as Bob gets here, Bob. Arrived, and everything started immediately. I felt like I was a valued customer.

Good service

Great experience all around! Bob and Tyrese made the process easy!

Actually this was a false alarm, as the vehicle reset itself shortly after making the appointment.

Everyone was extremely professional and helpful, and my service was handled quickly.

Jack helped us out and did a great job! We were hesitant because we’ve worked with Rick for so many years. We will be back. Thanks Jack and Woodhouse for taking care of us.

Seamless purchase of my 2026 Ram. Best car buying experience I've ever had. They really wowed me on the amount they gave me on my 2023 Ram. We drove about 130 miles to do business with Tyree and Woodhouse CDJR and believe me we will do it again when the time comes. Thank you Tyree and Woodhouse for making trading vehicles a pleasure. On a side note, Tryee steered us to one of the best BBQ places we've ever been to.

I was quoted a price for job. Of course the part needed was magically $300 more after my car was "diagnosed" which they charged for as well. This after all codes were given the exact problem, with codes, a picture and a TSP number. I was told that "GM" would have a problem if they didn't do the diagnostic on the car (not ture). Called 3 different places to get another price quote on the part, as itonly comes from Mopar. Part was $102 cheaper at 3 different places using the Mopar MSRP. The part was put on a ... Read More

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Google - Sep 25, 2026

I was quoted a price for job. Of course the part needed was magically $300 more after my car was "diagnosed" which they charged for as well. This after all codes were given the exact problem, with codes, a picture and a TSP number. I was told that "GM" would have a problem if they didn't do the diagnostic on the car (not ture). Called 3 different places to get another price quote on the part, as itonly comes from Mopar. Part was $102 cheaper at 3 different places using the Mopar MSRP. The part was put on a grid to make it more expensive as my repair wasn't going to make them enough money. Also learned after the fact they don't actually need the entire part to fix the issue. "We don't price match other stores" was what I was told. I understand that but they charged more then the manufacturer prices the part for. They also left the trash from the part in my car and their Mopar Electronics tool kit in the back of the car which I returned before I left the parking lot. I looked up that as well and it about a $200 kit.

They did a great job. I requests cabin filter change which wasn’t done, could maybe pay closer attention to this next time

Bob B. is simply the BEST! 3-cars through him in the last 18 months & the process is always smooth & fast. The finance team is also stellar, Woodhouse continues to be our go to dealership.

this dealership has taken the upmost care of all of my vehicles needs from the service department. They are always so kind and go above and beyond and answer any questions and make every transaction very easy. I especially had the greatest experience with Anthony, who dealt with my car, the most during repairs. he talked me through the entire process and made sure nothing was a surprise, and was very personable to all my questions. The service people at this dealership truly care about helping you understand and drive safe. I will continue to service my car here and ... Read More

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Google - Sep 14, 2026

this dealership has taken the upmost care of all of my vehicles needs from the service department. They are always so kind and go above and beyond and answer any questions and make every transaction very easy. I especially had the greatest experience with Anthony, who dealt with my car, the most during repairs. he talked me through the entire process and made sure nothing was a surprise, and was very personable to all my questions. The service people at this dealership truly care about helping you understand and drive safe. I will continue to service my car here and recommend to others.

It's hard to tell about an experience if there was none because nobody bothers to call you back when you request information.

Extremely easy process. Bob (sales) and Jeremy (finance) were both great. It was more like talking with friends than purchasing a vehicle. Such a great experience, we’ll only bring our truck to them for service now too. We live in Louisville but it’s worth the drive to Bellevue to experience the high level of customer service. Thanks again!

Wonderful experience! Ed and Juan were so helpful and made sure everything was ready so we could sign and go! Woodhouse has always had excellent customer service!

Excellent dealership and very knowledgeable and courteous employees. Very competitive prices and plenty of inventory to choose from. I will keep using them as are new dealership.

We didn't purchase a vehicle. Deal was set up and then asked abut lesser pmts. And then 2 hard hits to wife's credit. No deal was finalized

If i can give negative stars or at least zero i would. They have got to be the worse service department among all auto companies. I brought in my 2018 ram 1500 Tuesday the 18th and still not even close to repaired. The truck has air ride suspension which had air bags that were leaking and i told them from time i dropped it off it either a sensor or bad air bags but they had to wait for computers to tell them because they have zero intuition on what could be wrong. Now they are waiting on warranty to approve this ... Read More

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Google - Aug 26, 2026

If i can give negative stars or at least zero i would. They have got to be the worse service department among all auto companies. I brought in my 2018 ram 1500 Tuesday the 18th and still not even close to repaired. The truck has air ride suspension which had air bags that were leaking and i told them from time i dropped it off it either a sensor or bad air bags but they had to wait for computers to tell them because they have zero intuition on what could be wrong. Now they are waiting on warranty to approve this which they sent last Thursday but didn’t send pictures with it which i understand why warranty is bouncing back anyone with common sense should no warranty will want pictures. The other thing i called and asked for loaner and they gave a bull crap lie about how they don’t know when loaners will be back and i said well i will wait and they said they don’t have some coming in. I spent 4grand on a warranty for a truck i bought fathers day weekend and you cant get me loaner. I called Edward’s and if i would have been smart they had loaner and would been done by now. Very disappointed in woodhouse and your customer service service. I just spent 65 grand on two cars with you and this is how I am treated. I will be going else where from now on.

Carreo took the engine replacement seriously and handled the details with a steady, professional approach. A job that large can get messy fast, but the information stayed clear and organized. His communication was direct, and he came across as someone who understands the importance of getting a major repair handled correctly. Everything felt fair, careful, and well managed from start to finish.

MY husband and I have bought 4 cars through the Woodhouse dealerships. We have purchased 2 brand new cars and 2 used cars. From.Chevy to Nissan to Jeep. Every single purchase has been the most pleasant experience from sales to service . EVen Ashley the sales manager is the best 5 stars ! I won’t buy an automobile from any other dealership thank you all for your continued service .. I’m sure we will be back .

Our sale person Mark Davis was absolutely amazing. Wonderful customer service .

Keith has been great to work with. He can make the impossible possible and its very appreciated!

This place sucks!! Been going there for oil change for over 2 years now, after every oil change, they told me my car is in good condition, nothing to worry about until last month , I started having problems with my car, it won’t turn on, I will have to jumpstart it. So I bought a new battery, and everything went well until couple weeks after I bought the new battery, I started experiencing the same problem, my friends told me it should be the starter, so I had my car towed to woodhouse, the service tech told me its the ... Read More

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Google - Aug 19, 2026

This place sucks!! Been going there for oil change for over 2 years now, after every oil change, they told me my car is in good condition, nothing to worry about until last month , I started having problems with my car, it won’t turn on, I will have to jumpstart it. So I bought a new battery, and everything went well until couple weeks after I bought the new battery, I started experiencing the same problem, my friends told me it should be the starter, so I had my car towed to woodhouse, the service tech told me its the battery, I told them it can’t be because I just bought the battery less than a month ago, the tech said they tested the battery and it’s 14%, I went and took the battery to 3 other places to check the battery, all 3 places have the same result, the battery is 100%..but not to mention the day I went to pick up my battery from woodhouse, they gave me the wrong battery, went to battery plus and that’s when I found out woodhouse switch out my battery, because battery plus don’t carry the type of battery woodhouse gave me.. 1st woodhouse said they run the diagnostic and the only problem is the battery and the wire, after couple days of going back forward with the service tech, I got tired and just purchase a new battery from them, same day they changed the battery and put their new battery in that I purchased from them, that’s when they said The starter needs to be changed, not to mention I did mention about the starter on the first day they did the diagnostics, but they told me they already run the diagnostic and the starter is good, I don’t have to worry about the starter.. as soon as they change the battery they said the starter needed to be changed, I think they forgot that they told me a day before that the starter is not the problem..smh And the service tech that is helping me I would rate him 0 out of 10.. most of the time I called , I will stay on the phone for long time, even text him, he won’t text back for days, some days a call back in 30 min ended up a call back after 24hr hours, or I’ll call back after 24hr and ended up With another call back.. I think this person is new here, because I never dealt with him before, it’s my first time and he’s sucks at communicating

I bought a 2018 Chevy silverado from woodhouse and a week later the transmission went out,( luckily I paid for the extended warranty) when woodhouse found out they towed it to their woodhouse chevy dealership and gave me a really nice loaner to drive. They definitely went out of their way to help me and get my truck up and running again.

(Translated by Google) The best service and excellent people helped us get a better price. (Lisandro) helped us throughout the entire process for my car. Excellent service, the best Woodhouse. (Original) Las mejores atenciones y excelentes personas nos ayudaron a conseguir una mejor oferta con el precio. (Lisandro) que nos alludo en todo el proceso para mi auto excelente servicio el mejor woodhouse.

I can't say enough good things about this dealership. Working with Leroy was such an easy experience and I got into something I truly wanted. Juan made the financing process super smooth. Then after only having my jeep 9 days I got a massive flat that required me to replace my tires, thank goodness I got the 5 in 1 warranty, but it hadn't even had time to process. So I called Andee with the parts department who then talked to the manager and Leroy and they were able to get me a new tire ordered and put on the next ... Read More

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Google - Jul 24, 2026

I can't say enough good things about this dealership. Working with Leroy was such an easy experience and I got into something I truly wanted. Juan made the financing process super smooth. Then after only having my jeep 9 days I got a massive flat that required me to replace my tires, thank goodness I got the 5 in 1 warranty, but it hadn't even had time to process. So I called Andee with the parts department who then talked to the manager and Leroy and they were able to get me a new tire ordered and put on the next day.

Our sales consultant Leroy Davis was exceptional and knowledgeable. He was very patient and let us look over a few different options until we narrowed down what we wanted. Very clean facility and staff is very friendly. If you are looking for a great sales consultant Leroy is your guy. Thank you Leroy.

The manager, Scott did an awesome job answering my questions. Tell me if I ever needed anything to just ask for him he would take care of me cool guy. The service advisors are still young. Doing a great job though.

Worst place to take your vehicle for service! When I arrived, I reluctantly gave them my keys when they said it would be an hour. I was here for over 2 hours just for an oil change - So much for making an appointment! I only came here because my Jeep came with "Jeep Wave" two "free" oil changes (you pay with your time). I will not use the other; I'd rather pay $100 to Take 5 Oil Change. No sense of urgency and they don't check in!

Mark Davis was great to work with!

Got a dodge van in for warranty work. Rental was a jeep grand Cherokee and it had similar seating for my family. Keep in mind I have a van because I have a family. They called me at 1:00pm saying my loaner was sold and I need to come back that day to return it before the end of day. Then get me in a jeep compass that WILL NOT work due to it being small and not enough seats. Was forced to take it. Come back next day and they will not get me into anything comparable. I bought ... Read More

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Google - Jun 26, 2026

Got a dodge van in for warranty work. Rental was a jeep grand Cherokee and it had similar seating for my family. Keep in mind I have a van because I have a family. They called me at 1:00pm saying my loaner was sold and I need to come back that day to return it before the end of day. Then get me in a jeep compass that WILL NOT work due to it being small and not enough seats. Was forced to take it. Come back next day and they will not get me into anything comparable. I bought this van at this exact dealer less than a year ago and the transmission totally crapped out. Dealer will not help its own customers. Or even future/repeat, I told them I wanted to trade in another car at some point. 100% not coming back and never bringing a car back to this dealer for work.

The service department needs some love! Brought in my van for an engine issue and Roman, along with the rest of the team, was super communicative and understanding while we navigated some issues with our extended warranty.

We bought a jeep from woodhouse nissan and after we bought it we noticed the window seals were bad and we let them know and we had to take it to woodhouse jeep dodge to get them fixed they were supposed to fix it for free we took back 3 times just for them to never fix the window seal properly I guess we got that service that come with free stuff because it never got fixed properly and on top of that they messed with stut bolt they loosened a bolt because I finally found out what was rattling and ... Read More

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Google - May 25, 2026

We bought a jeep from woodhouse nissan and after we bought it we noticed the window seals were bad and we let them know and we had to take it to woodhouse jeep dodge to get them fixed they were supposed to fix it for free we took back 3 times just for them to never fix the window seal properly I guess we got that service that come with free stuff because it never got fixed properly and on top of that they messed with stut bolt they loosened a bolt because I finally found out what was rattling and it was pretty loose I tightened it and no longer makes the noise I will never take it or any car here for anything ever again they will never get any money from me they need to fire the person that worked on my jeep still have a free oil change and I will not even be taking it there for that due to fear of something else getting messed with just so they can make some money the service here sucks they even got an attitude when I called and told them about this and said they never messed with anything else beside the window sure is funny how it wasn't making the rattling sound before I took it in then after we left it was service mangos Scott got an attitude with me when I told him and the person that worked on the car was Cade do not deal with either one of these people I wouldn't take it there anyways to be honest take it somewhere else

The worst experience I’ve ever had purchasing a car. Stay away from salesman like Leroy Davis all about the money doesn’t care about the condition of the vehicle he’s selling. He sold me a bad vehicle but lesson learned!!! Service department (Jose) had me believe that driving out to Bellevue from Omaha 4 times after purchasing my vehicle that my check engine light would be solved by replacing a sensor. I was told it was a sensor then after my check engine light came back on I was told it was a back sensor. I was told it ... Read More

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Google - Apr 21, 2026

The worst experience I’ve ever had purchasing a car. Stay away from salesman like Leroy Davis all about the money doesn’t care about the condition of the vehicle he’s selling. He sold me a bad vehicle but lesson learned!!! Service department (Jose) had me believe that driving out to Bellevue from Omaha 4 times after purchasing my vehicle that my check engine light would be solved by replacing a sensor. I was told it was a sensor then after my check engine light came back on I was told it was a back sensor. I was told it was only a sensor and not to worry. Today I was told that I need a new catalytic converter after giving a down payment then buying plates now I have to worry about a catalytic converter. Avoid this place if possible.

Poor phone call service. Was just looking to get a job done and the guy on the phone was just rude. Be different if they weren't in customer service .......but that's an advisors job so .......weird they'd have poor phone skills

I called a week ago to schedule an oil change. The advisor offered to pick up my vehicle for my work complete the oil change and return it to me. I thought what great customer service and accepted his offer. On the day of the scheduled oil change I called after waiting 3 hours for them to pick it up and was advised by Cade that he didn't see any "verbage on the schedule that look like that". Not quite sure what he was trying to say. Seems to be a lot of confusion at that establishment...

So the buying process was literally the worst experience I've had at a dealer. Now this truck has 4,000 miles on it, and it has spent MORE TIME at the dealership than it has with me. I'm not amused and will never do business with woodhouse ever again

I am posting this so nobody else ends up in a life-threatening situation. After Woodhouse Jeep held my vehicle for over a month with abysmal communication, we won’t even get into that I finally picked it up this weekend. I paid specifically to have a tire with a deep sidewall gouge replaced. Their invoice states the work was done. It was not. The damaged tire is still on my vehicle. Had I not checked, that tire could have exploded at high speeds. To make matters worse, when I called to resolve this, the staff was condescending and dismissive, acting ... Read More

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Google - Feb 16, 2026

I am posting this so nobody else ends up in a life-threatening situation. After Woodhouse Jeep held my vehicle for over a month with abysmal communication, we won’t even get into that I finally picked it up this weekend. I paid specifically to have a tire with a deep sidewall gouge replaced. Their invoice states the work was done. It was not. The damaged tire is still on my vehicle. Had I not checked, that tire could have exploded at high speeds. To make matters worse, when I called to resolve this, the staff was condescending and dismissive, acting as if I couldn't distinguish between a tire and a rim as we were approved for a new tire not a new rim through insurance. If you have service scheduled there, double-check every single thing they claim to have "fixed."

Arrived at the dealership with 2 flat tires. They brought out an air pig, attempting to put air in the tires. They did not hold air, later finding there was a nail in each, and all they wanted to do from that point was to try to sell me 2 new tires. I had my Jeep towed to a Nation wide tire company nearby and they repaired the tires. Their laziness cost me $110 to get towed elsewhere. I called the Service Manager and he hung up on me. Quite professional. I guess there was not enough profit in fixing a flat. Shame ... Read More

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Google - Feb 4, 2026

Arrived at the dealership with 2 flat tires. They brought out an air pig, attempting to put air in the tires. They did not hold air, later finding there was a nail in each, and all they wanted to do from that point was to try to sell me 2 new tires. I had my Jeep towed to a Nation wide tire company nearby and they repaired the tires. Their laziness cost me $110 to get towed elsewhere. I called the Service Manager and he hung up on me. Quite professional. I guess there was not enough profit in fixing a flat. Shame on Woodhouse Jeep Bellevue.

Intermittent starting issues in cold weather. Told me it was power control relay and auxiliary battery. $1300. Picked it up on a warm day so it started fine. Next day, no start. Communicated this more than once to Woodhouse, crickets. Now it's cold every day and I can't go to work, I paid a pretty penny already for this to be fixed. I have it towed out there again. First they tried to charge me again for a second diagnostic saying I waited too long to contact them - when in reality they ignored the contacts I made two ... Read More

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Google - Jan 24, 2026

Intermittent starting issues in cold weather. Told me it was power control relay and auxiliary battery. $1300. Picked it up on a warm day so it started fine. Next day, no start. Communicated this more than once to Woodhouse, crickets. Now it's cold every day and I can't go to work, I paid a pretty penny already for this to be fixed. I have it towed out there again. First they tried to charge me again for a second diagnostic saying I waited too long to contact them - when in reality they ignored the contacts I made two days after original service! Now I pushed hard on this and did get a diagnostic for free but only after arguing with the rep (unnecessary and not fun.) Verdict? They said it's now the main battery. We changed that ourselves because $400 is ridiculous. However, it's still not starting even with a brand new battery. Square one. At this point the generous assumption is that they just dont know how to diagnose uncommon issues. Perhaps they know they have no clue how to fix your problem and feel okay with guessing at the customer's expense. Or, maybe doing the wrong fix a couple times before doing it right is the business model?? The irony is if you were trustworthy and stood behind your work you would have business of all our vehicular needs. I'm looking to trade this summer and my husband is shopping for a new truck right now and in a couple years we will be buying for our daughter. Guess where we aren't considering buying a car from?

Absolute Terrible experience with the service department. I brought my 2016 Ram 3500 here for a check engine light. They diagnosed it as a bad lift pump and ordered one. Part came in a week late but got it installed. I payed $1786.53 and made it 10 miles from the dealer and truck was showing the same symptoms and check engine light came back. I brought it back to the dealership and they re-diagnosed it and claimed the new pump was faulty. They then Told me they would be about 2 weeks out to get it replaced. As I was in a bind for time (... Read More

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Google - Dec 10, 2025

Absolute Terrible experience with the service department. I brought my 2016 Ram 3500 here for a check engine light. They diagnosed it as a bad lift pump and ordered one. Part came in a week late but got it installed. I payed $1786.53 and made it 10 miles from the dealer and truck was showing the same symptoms and check engine light came back. I brought it back to the dealership and they re-diagnosed it and claimed the new pump was faulty. They then Told me they would be about 2 weeks out to get it replaced. As I was in a bind for time (as I use my truck to run a business ) I Called Scott (service Manager) to see if I ordered a Fass fuel system that replaced the stock system if that was something they could do. Scott assured me that they could get it done. He claimed “no problem”. I paid for the Fass fuel system and had it expedited next day and took it in and dropped it off. The following Monday I received a text message from the service advisor (Cade) that their “Well seasoned Technician” was struggling on the install, but made it sound like they were making progress and they should have the truck done by the end of the next day. The following day I received a text saying that had some unfortunate news. They claimed that in the process of modifying the stock lift pump to accommodate the fass system that the Plastic fuel return snapped. Upon me showing up to look for myself I was notified by the technician himself that he read the instruction wrong and drilled out the wrong side of the pump (there is a fuel supply and fuel return.) I was very patient with the technician and was totally understanding of the mistake. They then told me that I would then need another lift pump to modify in order for it to work. As I was searching for another pump I came across another way to bypass the factory pump, known as a “sump pump” a modified fuel inlet that gets mounted to the bottom of the fuel tank. A quicker way to get the truck done and doesn’t require the modification of factory lift pump. After bringing this to their attention they told me that they would want an additional $1,000 to continue working on my truck. In frustration of already paying $1786.53 I told them I was just going to take my truck back and I wanted a refund. They denied me a full refund and claim they will refund me for the faulty pump they installed. Roughly $580 (still haven’t received) I argued with Cade that I should be refunded for labor because when I brought in my truck it was running and driving, and the only thing they achieved was taking my truck apart and making the truck undriveable. After much frustration and heated exchanges with the service manager (Scott) he then told me to “Enjoy my broken truck”. The only thing this dealer did to help me to any extent was have my truck towed to my shop. (Fuel tank in bed, and driveline unhooked and in the bed.) They are still Unwilling to make things right.

Took my 2015 in for a recall and check engine light they were able to get it turned around pretty fast but didn't bother to look into the check engine light gave it back with it still on and they did a courtesy inspection and Mark no leaks except my oil cooler on the side of the block has oil pouring down just makes me concerned to bring my truck back and I understand warranty work doesn't pay anything but it would be nice if the dealership actually took an extra 2 minutes to take a look at some of ... Read More

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Google - Dec 6, 2025

Took my 2015 in for a recall and check engine light they were able to get it turned around pretty fast but didn't bother to look into the check engine light gave it back with it still on and they did a courtesy inspection and Mark no leaks except my oil cooler on the side of the block has oil pouring down just makes me concerned to bring my truck back and I understand warranty work doesn't pay anything but it would be nice if the dealership actually took an extra 2 minutes to take a look at some of these small issues I would have been happy to get a quote and possibly have them do the work if I was made aware but at least the recall is done

Fiancé took his truck here to get worked on. Ended up having to get it towed off the lot after they let it get broken into, 2 windows broke, paneling missing, over a grand in damages they are refusing to make it right. Truck was dead when picking it up, after just replacing the battery before taking it in. When jumping it, learned that someone cut all the cords except the one to the battery, which cut power to the power steering, airbag suspension, etc. Every time we've requested to talk to the GM or anyone in charge been told ... Read More

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Google - Dec 1, 2025

Fiancé took his truck here to get worked on. Ended up having to get it towed off the lot after they let it get broken into, 2 windows broke, paneling missing, over a grand in damages they are refusing to make it right. Truck was dead when picking it up, after just replacing the battery before taking it in. When jumping it, learned that someone cut all the cords except the one to the battery, which cut power to the power steering, airbag suspension, etc. Every time we've requested to talk to the GM or anyone in charge been told they aren't in. Real professional after 5+ vehicles were broken into. Let alone service technician called in 3 days in a row prior so we couldnt pick it up before being broke into. Things aren't adding up. And its real sad knowing they are submitting to their insurance and not making things right with us.

I would never choose this dealership for service again. I scheduled my service earlier in the week for a Friday afternoon appointment. I spoke with TJ when scheduling, great service, great attitude…with that said I was looking forward to my service there. Not the case…first words to me from the man in service without even looking at the vehicle , you are going to have to leave it a few days. Told him I explained to TJ, I am here working (in Iowa) an hours drive from the dealership and actually live in Texas. There is no way for ... Read More

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Google - Nov 23, 2025

I would never choose this dealership for service again. I scheduled my service earlier in the week for a Friday afternoon appointment. I spoke with TJ when scheduling, great service, great attitude…with that said I was looking forward to my service there. Not the case…first words to me from the man in service without even looking at the vehicle , you are going to have to leave it a few days. Told him I explained to TJ, I am here working (in Iowa) an hours drive from the dealership and actually live in Texas. There is no way for me to leave said vehicle until arrangements have been made for me to have a rental. He then stressed the amount they would charge for diagnostics. That’s not a problem, went over the billing situation to my company with TJ. This man said that means it’s going to take longer because they have to get it approved. I had emails in had that it was already approved. He took the papers from me. About 20 minutes later another man comes back and says we can’t look at the tailgate, we don’t have a body shop. Sir I don’t care what it looks like I need it to open and close. He states that’s a body issue. He then informs me they fixed the issue with my wiper fluid no longer going in the windshield, free of charge. Yes, I thanked him . He then informed when I come in again to plan to leave it for a few days since it’s a fleet vehicle. I assured him there would not be another time. Very sad that everyone wasn’t as nice and helpful as TH.

This is probably one of the worst dealerships especially the service department! Few months ago my truck was there for about a week and they didn’t arrange transportation for me to get to work causing me to take time off! They never have a loaner available! I was told that there were people ahead of me whose issues were more important! Took it there Thursday 23rd as my Jeep is doing the death wobble! Somehow no issues are being found! Was out of a vehicle again and no transportation arrangements were made or offered (working with Cade) so I ... Read More

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Google - Oct 24, 2025

This is probably one of the worst dealerships especially the service department! Few months ago my truck was there for about a week and they didn’t arrange transportation for me to get to work causing me to take time off! They never have a loaner available! I was told that there were people ahead of me whose issues were more important! Took it there Thursday 23rd as my Jeep is doing the death wobble! Somehow no issues are being found! Was out of a vehicle again and no transportation arrangements were made or offered (working with Cade) so I had to take more time off work! No loaners available again! I will not ever be bringing my vehicle back to this location to get serviced ever again this place sucks!

These people sold my sister a LEMON, the car was used (85k miles) and had engine light on 1 week after taking it out of the dealership. We took it in and they fixed it. One month later (only 100 miles) the light came on again, we took it in again and the dealer said “it’s not our problem”, dudes just washed their hands with the situation and charged us 500 usd for “fixing it”. At this point the only solution is if they change us the car or just take it back, but of course every time we go in they ... Read More

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Google - Oct 21, 2025

These people sold my sister a LEMON, the car was used (85k miles) and had engine light on 1 week after taking it out of the dealership. We took it in and they fixed it. One month later (only 100 miles) the light came on again, we took it in again and the dealer said “it’s not our problem”, dudes just washed their hands with the situation and charged us 500 usd for “fixing it”. At this point the only solution is if they change us the car or just take it back, but of course every time we go in they tangle us on words and lies to not fix our situation. I would not suggest anybody to go into this dealership ever, and I’m really impressed how they still have a business and so many locations in Omaha, it’s hard to see a shady business like this taking advantage of Omaha’s people. Update: has been like a year and the car smoke from the exhaust (which was bad from the beginning) was terrible, you could smell it even inside the car, so we took it to an independent mechanic, when they run it trough the computer the miles come at 106k, while the car says 88k, we haven’t doble check it with another mechanic, but since this is becoming already even illegal I’ll just stop updating it, I please encourage anybody going to Woodhouse to go somewhere else so you will spare yourself all the bad moments we have had.

Worst service I’ve ever had, they don’t do nothing but bs at that spot and steady lying about work time, part arrival, and about things being wrong with my vehicle as a way to swindle more money from me. I’ve had multiple bad encounters and I will not be going back again, I suggest the same for anyone else in the future. P.S. (coming from someone who regularly checks their lights) pretty sure they disconnected or took my right headlight fuse after trying to tell me my turn signal was out when it in fact wasn’... Read More

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Google - Oct 5, 2025

Worst service I’ve ever had, they don’t do nothing but bs at that spot and steady lying about work time, part arrival, and about things being wrong with my vehicle as a way to swindle more money from me. I’ve had multiple bad encounters and I will not be going back again, I suggest the same for anyone else in the future. P.S. (coming from someone who regularly checks their lights) pretty sure they disconnected or took my right headlight fuse after trying to tell me my turn signal was out when it in fact wasn’t.

I would never recommend this dealership. I did purchase a new jeep wrangler from them. 1500 miles on it and it overheated and now will not drive. Tried to call them to get it towed back to them. I was told by their call center that they do not offer towing, you'll have to get it there. We also can not schedule you for service as our service department is not open on Saturday. Left in disbelief, I decided to pay the dealership a visit. I spoke to one of the sales managers. He asked if I contacted my salesman, ... Read More

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Google - Oct 4, 2025

I would never recommend this dealership. I did purchase a new jeep wrangler from them. 1500 miles on it and it overheated and now will not drive. Tried to call them to get it towed back to them. I was told by their call center that they do not offer towing, you'll have to get it there. We also can not schedule you for service as our service department is not open on Saturday. Left in disbelief, I decided to pay the dealership a visit. I spoke to one of the sales managers. He asked if I contacted my salesman, I stated no. He explained to me to call the roadside assistant to get the vehicle towed back to us. I asked him why the call center couldn't have told me that information? He stated well those are people making $12 an hour and really don't care. My response was that they represent your business. I left with good relations and planned to call and have it towed to them. Went to setup the tow when I got home. Guess what? Their dealership isn't even known by the roadside assistant team. Clearly their upper management isn't getting the job done. Since its under warranty, I said screw it and sent it to their competitor. I am not nearly as upset about the vehicle failing as I am with the incompetence of this dealership.

Not really impressed today with the salesman that assumed that I was looking for the cheapest vehicle on the lot. Because I asked about mileage and price. He looked at me and said" if you're concerned about price we have that Chevrolet". I'm moving on there's a lot of other places.

Their sales and finance dept is great. Service Manager refused to fully replaced weatherstripping their detailers damaged with excess detailer...causing discoloration and bubbling on a brand new truck! 1 star is because they LIED to me saying they placed a warranty claim....when I called to get a claim number, their service dept said no claim was filed. This happened 3xs by the way. Will never buy from them again until a new Service Manager is in place.

I can’t speak for sales and vehicle quality since this became Woodhouse, but I can speak for service. Proceed with caution. Took my car in for a diagnostic and a recall. Not only was their communication not clear and I ended up paying more than what I was originally quoted- they made my car WORSE, and in the three days they had it, DIDNT EVEN GET THE RECALL DONE. I’m supposed to be waiting on a part and I’m extremely reluctant to even bring it back. Exhaust system was not put back together properly- and now I’... Read More

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Google - Aug 2, 2025

I can’t speak for sales and vehicle quality since this became Woodhouse, but I can speak for service. Proceed with caution. Took my car in for a diagnostic and a recall. Not only was their communication not clear and I ended up paying more than what I was originally quoted- they made my car WORSE, and in the three days they had it, DIDNT EVEN GET THE RECALL DONE. I’m supposed to be waiting on a part and I’m extremely reluctant to even bring it back. Exhaust system was not put back together properly- and now I’ll have to take my car somewhere ELSE MORE URGENTLY than previously needed. Thank you for taking my money and further worsening my car. Vehicle barely wanted to accelerate when pulling off the lot, and has a louder exhaust than when it went in. You guys are dirty and out here playing with peoples money and lives. I really hope something is done to prevent them from doing this to others.

The worst service department in town i definitely wouldn't advise you go there

After 3000.00 and not fixing what we took it in for, it is running worse then ever. They make up things to be wrong without fixing the real problem. We will Never buy a jeep or go to woodhouse again. They don't care about the customer just making money. Now I have to go spend more at another place. They don't communicate well. If we wanted to know info we had to call them. All this and they had my car for 8 days. Will never recommend Woodhouse to anyone. Horrible customer service. Really it should be 0 stars

I've been here for service twice. Both times charged hundreds of dollars for them to not fix my problem. Lift gate sensing it's always open and killing the battery, they replaced the lift gate $600. Same problem. I noticed the wiring boot was pulled out of place and magically fixed it myself. Brought it in for squealing brakes, paid $400 within 5 minutes of leaving brakes still squealing. Came back, left unresolved. What's just as frustrating is each visit they give me an exhaustive list of things they want to do to my car, each time it's over $4k ... Read More

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Google - May 7, 2025

I've been here for service twice. Both times charged hundreds of dollars for them to not fix my problem. Lift gate sensing it's always open and killing the battery, they replaced the lift gate $600. Same problem. I noticed the wiring boot was pulled out of place and magically fixed it myself. Brought it in for squealing brakes, paid $400 within 5 minutes of leaving brakes still squealing. Came back, left unresolved. What's just as frustrating is each visit they give me an exhaustive list of things they want to do to my car, each time it's over $4k of items. Even worse they list things I had already recently done, so obviously do not need done. This place is why I will never buy a Dodge again.

I would so not recommend going over to this location the people over there in-service in the whole facility. Do not know what they’re talking about. Apparently you cannot get an oil change done on a Saturday and nobody knows anything over there so it seems as though that some training needs to be had by the entire staff on what happens in the left-hand versus what’s happening in the right hand Nobody knows what they’re doing!!!!! I have called to try to make schedules several times and have been denied multiple times Beyond frustrating and beyond ... Read More

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Google - Apr 26, 2025

I would so not recommend going over to this location the people over there in-service in the whole facility. Do not know what they’re talking about. Apparently you cannot get an oil change done on a Saturday and nobody knows anything over there so it seems as though that some training needs to be had by the entire staff on what happens in the left-hand versus what’s happening in the right hand Nobody knows what they’re doing!!!!! I have called to try to make schedules several times and have been denied multiple times Beyond frustrating and beyond pissed off, don’t recommend!!!!!

Brought a used Jeep in January. Sales promised in writing before my husband signed agreement it would be fixed as we heard a noise in the rear. Called said it was fixed few weeks later started home to the Sandhills noise is still there. Called him back they came with another loaner picked it back up never saw it again had to get a Subaru Outback. Now we plated the Jeep as you only get 1 month to do so again that was January was jerked around till March with it now they won’t mark Subaru as taxes paid or ... Read More

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Google - Apr 9, 2025

Brought a used Jeep in January. Sales promised in writing before my husband signed agreement it would be fixed as we heard a noise in the rear. Called said it was fixed few weeks later started home to the Sandhills noise is still there. Called him back they came with another loaner picked it back up never saw it again had to get a Subaru Outback. Now we plated the Jeep as you only get 1 month to do so again that was January was jerked around till March with it now they won’t mark Subaru as taxes paid or use jeep on sales tax. So we have to pay twice. If you couldn’t fix it maybe your salesmen shouldn’t promise what he couldn’t deliver. But we should be made whole with this ordeal. We made 2 payments on the jeep while they had it that’s what suppose to pay the second set of sales tax Jeremy in Finance stated well that was our money to that made those payments so how does that make us whole?

Dont go here. Rip off. I was told on the phone my car issue would cost $1,240, once i got there, i was told my service was 1,516. I refused to pay because that was not the amount I authorized. I ended paying 1,316. The following morning, the engine light was back on, after lots of headaches with the techs and the service manager, Scott, I took my car somewhere else, which i was told I had service that was not needed, and what was needed was not done. It just reminds me how I was ripped off when I bought my car ... Read More

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Google - Apr 4, 2025

Dont go here. Rip off. I was told on the phone my car issue would cost $1,240, once i got there, i was told my service was 1,516. I refused to pay because that was not the amount I authorized. I ended paying 1,316. The following morning, the engine light was back on, after lots of headaches with the techs and the service manager, Scott, I took my car somewhere else, which i was told I had service that was not needed, and what was needed was not done. It just reminds me how I was ripped off when I bought my car at the same place. I was told they would cut a deal, since i had received a better offer somewhere else. I was given a lower monthly rate than initially given, It was my understanding they lower the price of the car. What they actually did was, they ADDED an extra year to the contract, Instead of a 5 year loan, as i had expressed my interest, they made a contract of a 6 year loan without my knowledge. Last time i was EVER in that place.

Start with the positives, the facilities and waiting room are nice, which is important because you will spend unnecessary amounts of time there trying to get your vehicle properly serviced. [See picture 2] We had the unfortunate experience of servicing our 2021 jeep rubicon at this location. It was a mandatory factory clutch assembly recall, which was required to be performed at a jeep dealer. 2 days after the service the service transmission light came on. [3 years of driving without a single issue until it was serviced at this location. ] Over the past 9 months we've had the jeep in 6 times for "... Read More

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Google - Mar 2, 2025

Start with the positives, the facilities and waiting room are nice, which is important because you will spend unnecessary amounts of time there trying to get your vehicle properly serviced. [See picture 2] We had the unfortunate experience of servicing our 2021 jeep rubicon at this location. It was a mandatory factory clutch assembly recall, which was required to be performed at a jeep dealer. 2 days after the service the service transmission light came on. [3 years of driving without a single issue until it was serviced at this location. ] Over the past 9 months we've had the jeep in 6 times for "service tranmission" and " clutch overheating" warnings. None of these issues existed prior to this location working on our vehicle. To this day it is still not fixed correctly. There most recent 'expert diagnosis' is that it must be driver's habitats. The jeep is unmodified, no off roading, no towing, with barely 15k miles. On to our 7th time to try and get this fixed. Eyes wide open if you choose to do business here.

Huge waste of time. Had to go 3 separate times to sign a title. And now here we are at less than a month after purchase with electrical problems. Now my pregnant wife can’t use her vehicle to go to her doctor appointment and I get to troubleshoot an electrical problem in the freezing cold. Thanks for leaving us stuck Woodhouse.

Very poor service and communication. I took my vehicle in and when I got it back after 3 weeks it was not put back together. Read all the issues I had below Air intake not installed properly and not screwed back into bracket⁸ Air charge temp sensor not installed in intake tube Center console not snapped in place because it was not put together. Upper center glove box retaining plate just throw in console causing upper plate to be wedged in trim piece had to remove center shifter console off to install properly Underhood battery plastic protection box (with red terminal ... Read More

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Google - Jan 15, 2025

Very poor service and communication. I took my vehicle in and when I got it back after 3 weeks it was not put back together. Read all the issues I had below Air intake not installed properly and not screwed back into bracket⁸ Air charge temp sensor not installed in intake tube Center console not snapped in place because it was not put together. Upper center glove box retaining plate just throw in console causing upper plate to be wedged in trim piece had to remove center shifter console off to install properly Underhood battery plastic protection box (with red terminal cap) not installed laying in engine compartment. This meant that positive battery connection was loose and bouncing around under hood Battery cover under passenger seat not reinstalled laying on backseat Initially when I took it in I had to make phone calls to them to find updates on my vehicle because they did not contact me and then they ordered the part and lost the part so they had to reorder it again. After 4 days after part was suppose to be there I had to call them to get that update on that. It took multiple text messages for them to agreed to refund me the hour it took for me to put everything back together and they failed to return call on that so once again I had to call them to get refund. Overall very very piss poor service Do not go there! Use the one out west. The only good thing was TIPM module and key ignition module were installed and setup properly.

DO NOT, I REPEAT DO NOT BUY FROM THIS ESTABLISHMENT. I purchased a 2018 tahoe from them 3 months ago. I have had this thing in the shop atleast 10 times. Guess what it's back in the shop with faulty tire sensors and leaking oil and they are refusing to cover it. Not to mention my salesperson Michael blocked my number on his cell phone he gave me. I have been taking it to the 120th location to get fixed. There are to many car lots to spend your money at but steer clear of this one.

Bad service department. Doesn't know how to treat people with the jeep recalls. Makes appointments with no parts till you get there and then they tell you no parts. Not going back ever

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Dropped my car off Thursday for a Friday afternoon appointment. No call to pick up or that it was delayed so now I’m sitting without a car and going to miss two days of work really frustrating. Terrible customer service.

We reached out earlier in the week on a couple used Explorers. XLT and a ST. The XLT was at another location. We leaned towards the XLT due to Hail damage on the ST. But we considered the hailed ST. We wanted to know if the XLT was available at another lot. All I got from Eddie was that they were still working on tracking it down. So he pushed that hailed ST, and told us it was in the hands of finance and the sales managers. On Day 2 we weren’t hearing from him. So I called the Ford ... Read More

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Google - Jul 5, 2024

We reached out earlier in the week on a couple used Explorers. XLT and a ST. The XLT was at another location. We leaned towards the XLT due to Hail damage on the ST. But we considered the hailed ST. We wanted to know if the XLT was available at another lot. All I got from Eddie was that they were still working on tracking it down. So he pushed that hailed ST, and told us it was in the hands of finance and the sales managers. On Day 2 we weren’t hearing from him. So I called the Ford South store and asked about the XLT. The website was wrong on the location of it. But Paul tracked it for me immediately at another location. He then noted it and stated he’d pass the information onto my salesman. I then called the Chrysler location back and asked for a Sales Manager. I got LeRoy. Who informed me Ed was out and he’d do all he could for me and have a Sales Manager call me back, and that he’d do what he could to help get answers or to get the deal done. Fast forward a short time. I get a text from Ed stating he just talked to Finance and it’s be Friday before we got an answer. That was before noon Wednesday. 2 days into working this. Still never heard back from the Sales Managers. When I bought my 23 F-150, we were in and out within 2 hours. Same with all the other car buys prior. We are now on Day 4. I understand the 4th and being closed that day. But to use that for the poor service when we started this ordeal on Tuesday is ridiculous. No car deal I’ve ever known takes this long. Next issue is I found out that the XLT location was known the whole time, but only the ST was pushed. Then salesman that promise to step up and help get things done, but don’t. The only one seeming to want to get things done, toed the line and left me with Salesman that aren’t getting things done. We are nearing noon on the 4th Day. And no information on where we are on this. So since we were close to Fargo while at the Lake, we are looking up here in the meantime. I always heard how great Woodhouse was, and saw their plates on cars in the Sioux Falls area all the time. I have yet to see that myself. If you have to deal with Woodhouse. Probably best to call and ask for Paul at Ford South location.

Purchased my Jeep at this location in Bellevue, however, they have chosen not to honor our free oil changes that we negotiated with our purchase. We contacted the H & H Jeep dealership in Papillion and they will honor the oil changes so it looks like we will be changing. Kudos to H & H who now has our business. Woodhouse may want to reconsider this.

Purchased our vehicle at this location in Bellevue and was guaranteed 3 free oil changes. Woodhouse will not honor any of this since the buy out. Lost a long time customer.

DO NOT buy from this dealership. Purchased my truck two months ago and have yet to drive it. Had to use my extended warranty two weeks after purchase. I have been given the run around for two months and still haven't gotten my vehicle back. All they care about is a sale. I'm so fed up with this business. I have made two payments and I'm not the one driving my vehicle...

It's no surprise this location is struggling, and it's not due to its physical location. Over the past 10 days, I've repeatedly asked for assistance from the sales team as my lease is ending soon. The first salesperson I dealt with was rude and condescending. After presenting an offer that interested me, he abruptly stopped all communication, ignoring my two follow-up emails expressing my eagerness to continue negotiations. I then reached out to another salesperson via email, who also failed to respond. When I called to speak with a female sales representative, I was informed by the call ... Read More

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Google - Jun 15, 2024

It's no surprise this location is struggling, and it's not due to its physical location. Over the past 10 days, I've repeatedly asked for assistance from the sales team as my lease is ending soon. The first salesperson I dealt with was rude and condescending. After presenting an offer that interested me, he abruptly stopped all communication, ignoring my two follow-up emails expressing my eagerness to continue negotiations. I then reached out to another salesperson via email, who also failed to respond. When I called to speak with a female sales representative, I was informed by the call center that none were available. This turned out to be false, as the service department later attempted to connect me with a female salesperson. However, she was either not working or unavailable, and the male salesperson I was connected with never returned my call. That was the 3rd salesman who ignored me. I realize in-person customers take priority but to be ghosted and ignored by 3 salesman over the course of more than a week is unacceptable. No one should have to beg for help at a car dealership. This experience clearly illustrates why this location has such a poor reputation and why ownership has changed four times in the past eight or so years. My experience was dreadful, and I will advise as many people as possible to avoid this dealership. In contrast, I had a 10/10 experience at a CDJR dealership in Southwest Papillion.

They will bate and switch you on what they initially promised to pay for your trade in and then wheel and deal you to the effect they make it sound like they're doing you a favor, but they aren't. Not only did I get more for my trade in I got a better brand new car higher model for $100 more at another dealership. Do your homework ladies they prey on females and think we're stupid.

Dealership took over a month to finally look at my vehicle. It is a diesel and apparently they lack a diesel tech, which is worrisome considering they sell them. Find a better dealership to buy from, because if they can’t confidently and properly fix your vehicle. Then you shouldn’t buy their vehicle that they can’t seem to fix. I’d rate lower than 1 star if I could considering I had to threaten to call Bellevue Police to report my vehicle STOLEN for them to actually check their lot for my vehicle. All around pathetic service.